Privacy Policy

Welcome to CONSCIERRA (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information, that we collect when you use our website (www.conscierra.au) (the “Service”), is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Information Privacy Act 2009 and the Australian Privacy Principles (APPs). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the Service.

Information We Collect

Conscierra may collect and store personal information that you provide on our website, submit directly, or share with us in other ways. This may include basic information such as your name, phone number, address, and email address, which allows us to send you information, provide updates, and process your product or service orders. We may also gather additional information at various times, such as when you provide feedback, details about your personal or business affairs, change your content or email preferences, respond to surveys or promotions, provide financial or credit card information, or communicate with our customer support. Furthermore, we may collect any other information you provide while interacting with us.

How We Collect Information

Conscierra collects personal information from you through various channels, including electronic and in-person interactions, access to our website, and the provision of our services. We may also receive personal information from third parties. In such cases, we will protect this information in accordance with the terms outlined in this Privacy Policy.

Use of Information

Conscierra may use the personal information we collect from you to provide information, updates, and our services. We may also inform you about new and additional products, services, and opportunities that may interest you. Additionally, we may use your personal information to enhance our products and services and gain a better understanding of your needs. Conscierra may contact you through various methods, including telephone, email, SMS, or mail.

If we wish to use your information for any additional purposes, such as marketing or promotional activities, we will first seek your consent. Your information will only be used for the purposes you have agreed to, unless otherwise required by law.

Disclosure of Information

We will not share your personal information with any third party without your consent, except in the following circumstances:

Events

To facilitate the organisation and registration process of events co-hosted with third-party organisations, we may share your personal data with these parties strictly for event management purposes. This is to ensure a seamless experience for attendees.

Analytics

We require third parties to use the personal information we transfer to them only for the specific purpose for which it was provided and not to retain it longer than necessary to fulfill that purpose.

Additionally, we may disclose your personal information in the following situations:

1. To comply with applicable laws, regulations, court orders, or other legal processes.
2. To enforce our agreements with you, including this Privacy Policy.
3. To respond to claims that your use of the Service violates any third-party rights.

In the event that our company or the Service is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Security of Information

Conscierra is dedicated to safeguarding the information you provide to us. We have implemented appropriate physical, electronic, and managerial procedures to protect your information from misuse, interference, loss, unauthorised access, modification, and disclosure. While we strive to ensure the security of your data, the transmission and exchange of information over the internet are inherently risky, and we cannot guarantee the absolute security of any information transmitted to or from us.

Despite our best efforts to prevent unauthorised disclosures, we cannot assure you that your personal information will never be disclosed in a manner inconsistent with this Privacy Policy.

Your Rights

You may request details of the personal information we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may apply for providing this information. If you would like a copy of your information or believe that any information we hold is inaccurate, outdated, incomplete, irrelevant, or misleading, please email us at support@conscierra.au. In certain circumstances outlined in the Privacy Act, we reserve the right to refuse to provide you with the information we hold about you.

You may opt out of direct marketing communications or the profiling we conduct for marketing purposes by contacting us at support@conscierra.au.

Please note that if you do not allow us to collect or process the required personal information, or if you withdraw your consent for us to process it, you may not be able to access or use the services for which your information was required.

Cookies and Tracking Technology

Our website uses cookies to enhance your experience. Cookies are small files used by websites to recognise you on subsequent visits and to store information about your site usage. They are not harmful programs and do not damage your computer. While most web browsers automatically accept cookies, you have the option to reject them by adjusting your browser settings. However, rejecting cookies may limit your ability to fully utilise our website.

Our website may use cookies to analyse traffic and enhance your browsing experience. Additionally, cookies may be used to deliver relevant advertisements through third-party services like Google AdWords. These ads may appear on our site or on other websites you visit. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

Changes to This Policy

We may update this Privacy Policy at any time without prior notice. The revised Privacy Policy will be posted on the Service and will take effect immediately after posting. Your continued use of the Service after this period constitutes your acceptance of the revised Policy. We encourage you to periodically review this page to stay informed about any changes.

Complaints About Privacy

If you have any complaints, questions, or concerns about this Privacy Policy or our privacy practices, please contact us at:

CONSCIERRA

Suite 13-14/ 165 Moggill Road, Taringa, QLD, Australia 4068

E: info@conscierra.au | P: (07) 4602 0583