Three Decades of Automotive Industry Leadership
Pengelly Trucks and Trailers is a well-established player in the Queensland automotive industry, specialising in the sale of new and used trucks, as well as extensive service and parts operations and vehicle rentals. Founded over three decades ago, the company has built a formidable reputation for reliability, quality and customer service. With a workforce of almost 100 employees and three locations in Toowoomba, Roma and Brisbane, Pengelly caters to a diverse clientele, including individual consumers, businesses and fleet operators. The company dedicates itself to delivering exceptional products and services, earning the loyalty of customers through its professionalism and integrity.
The Challenge
Existing IT Infrastructure Unable to Meet Market Needs
Pengelly encountered significant hurdles in its IT infrastructure that obstructed both their daily operations and growth pursuits. The existing IT system fell short in providing essential functionalities, notably hindering the seamless viewing of auctions. The company was unable to swiftly implement necessary changes to adapt to market demand. Adding to these complexities were the high maintenance costs associated with the outdated infrastructure. Pengelly found itself burdened by substantial expenses related to hardware upkeep, licensing fees, and ongoing support, further straining its financial resources and impeding investment in strategic initiatives.
THE SOLUTION
ENHANCING THE IT ENVIRONMENT TO ACHIEVE MAXIMUM CAPABILITY
In 2019, Pengelly turned to Conscierra, drawn in by their reputation of flexibility and expertise. Initially tasked with conducting a cost-benefit analysis, Conscierra’s services extended far beyond this scope.
- Full IT infrastructure Refresh: Conscierra replaced outdated hardware and implemented Microsoft 365 across the organisation, significantly enhancing IT capabilities.
- Updated Security Measures: Implementation of advanced security measures ensure system stability and mitigated potential risks associated with cyber threats and system failures.
- Ongoing Support and Guidance: Through tailored solutions and prompt ticket resolution, Conscierra empowered Pengelly to become more self-sufficient and adaptable in its IT capabilities.
“The ongoing support and tailored solutions provided by Conscierra have been instrumental in enabling our team to become more self-sufficient and adaptable. This partnership has led to smoother operations, enhanced technology, and improved satisfaction among our employees and clients,” said Byron Flowers, CFO, Pengelly Trucks. “We are immensely grateful to Conscierra for their flexibility, expertise, and dedication to our success.”
Get in touch with Conscierra to discover how we can enhance your IT environment to support market needs.
