OVER FOUR DECADES OF TAILORED INVESTMENT AND ADMINISTRATIVE SOLUTIONS IN THE AUSTRALIAN MARKETPLACE
Established in 1981, DDH Graham Limited is Brisbane’s leading funds management and administration organisation, recognised for delivering valuable, personalised services to their clients. With a workforce of 115 employees in two locations, DDH Graham embodies a culture of innovation and strives to exceed industry standards to deliver unparalleled value to its clients.
The Challenge
STRINGENT REGULATORY ENVIRONMENT REQUIRES CONTINUOUS IT ENHANCEMENTS
As Executive Chairman and Managing Director, Ugo Giorlamo identified several challenges within DDH Graham’s IT infrastructure that impacted business growth. DDH Graham also faced the daunting task of meeting stringent regulations by the Australian Prudential Regulation Authority (APRA) such as GS007 financial regulation and CPS 234 compliance.
“Conscierra has ensured that our daily business operations are more secure, kept them up to date with security and connectivity requirements as well as ensuring that the applications we use are up to date,” said Ugo Giorlamo, Executive Chairman and Managing Director, DDH Graham Limited.
THE SOLUTION
ENHANCING OPERATIONAL EXCELLENCE THROUGH IMPROVED IT INFRASTRUCTURE AND PROCESSES
Recognising the existing challenges, DDH Graham sought the expertise of Conscierra to address their needs. Conscierra designed, developed and migrated the company from their existing infrastructure to a fully cloud-hosted environment.
Some of the positive results noted by DDH Graham include:
- Simplification and accuracy in their invoicing processes, ensuring transparency and efficiency in financial transactions
- Improved operational efficiency through the strengthening of the company’s IT environment, enabling the team to focus on core business activities and growth initiatives.
- Fortified security systems with modern IT tools which facilitated company-wide communication and collaboration.
- Facilitated migration to cloud infrastructure enhanced scalability, flexibility and accessibility within DDH Graham’s business. This, alongside improved operational agility and enhanced collaboration, streamlined day-to-day functions.
- Regular technology refreshes, such as SQL upgrades and infrastructure revitalisation, advanced the company’s IT environment to be better in-line with industry standards and innovations.
DDH Graham’s journey underscores the transformative impact of strategic IT interventions on the company’s IT infrastructure and daily operations. Through their collaboration with Conscierra, the company not only addressed their immediate challenges but also positioned themselves for future technological advancements and regulatory requirements.
“Working with Conscierra has been a game-changer for DDH Graham. Their expertise helped us tackle IT challenges and gear up for the future. I’d definitely recommend their services to anyone aiming for IT excellence,” added Ugo.
Get in touch with Conscierra to discover how our ICT solutions can significantly enhance your operational excellence.
