At Conscierra, innovation is at the heart of everything we do. With a growing client base of over 150 companies, we pride ourselves on delivering impactful solutions that drive efficiency and growth. However, like many organisations, we faced operational challenges that hindered productivity before embracing automation.
THE CHALLENGE
Breaking Free from Operational Bottlenecks
Manual processes for consolidating payroll data, managing equipment and software requests, and tracking billable hours created bottlenecks, delayed approvals, and led to data entry errors. These inefficiencies disrupted our ability to provide seamless, efficient services to our clients. Recognising the need for change, we turned to Microsoft Power Automate to modernise our workflows and unlock new opportunities for operational excellence.
Our key challenges included:
- Payroll Data Consolidation: Manually gathering and organising data for payroll was time-consuming and error-prone.
- Equipment and Software Requests: Processing requests involved multiple steps and delays, causing frustration among employees and clients.
- Billable Hour Tracking: Limited visibility into project hours resulted in missed opportunities for accurate billing and insights.
These manual workflows drained time and resources, creating approval delays, data inconsistencies, and inefficiencies.
THE SOLUTION
Harnessing the Power of Automation
To address these challenges, Conscierra implemented Power Automate to redefine how we manage repetitive tasks and streamline operations. By automating critical workflows, we achieved:
- Timesheet and Request Automation: Automated processes for timesheet tracking and equipment/software requests, from data entry to approvals, eliminating delays and errors.
- Integrated Systems: Seamless integration of transactional platforms with accounting software such as Xero, MYOB AccountRight, and QuickBooks, ensuring real-time billing and subscription updates.
- Real-Time Insights: Enhanced transparency into licensing positions, empowering better decision-making and proactive resource management.
“Our goal with Power Automate wasn’t just to improve efficiency—it was to fundamentally transform how we operate,” said Stephen Betts, CTO at Conscierra. “By eliminating bottlenecks and providing real-time insights, we’ve empowered both our team and our clients to focus on what really matters: driving innovation and achieving their business goals.”
This transformation saved over 120 hours monthly, reduced operational costs, and enabled our teams to focus on higher-value tasks, driving measurable impact across diverse industries.
Conscierra’s journey with Power Automate demonstrates our dedication to delivering reliable, agile solutions that not only fuel business growth but also inspire confidence in the power of technology.
Ready to learn how automation can fuel your business growth? Talk to one of our IT experts today!
